Sales Operations Specialist - Cyprus based

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experience and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, and Fieldglass. 

AKT is seeking a Sales Operations Specialist to support the execution, optimization, and measurement of sales processes and performance. This role will be responsible for supporting and optimizing sales systems and tools, streamlining operational workflows, ensuring data accuracy and integrity, and driving operational excellence across planning, forecasting, pipeline management, and partner engagement activities.

This is a remote position, open to candidates based in Cyprus.

Key Responsibilities:

• Develop and maintain Salesforce reports and dashboards that deliver clear, real-time insights into pipeline health, sales performance, and forecast trends to support leadership decision-making.
• Strengthen data governance and forecasting rigor by enhancing CRM processes, improving data quality standards, and ensuring reliable, actionable business insights.

• Support partner engagement models with operational clarity and measurable outcomes, including oversight of deal registration processes, subscription pricing alignment, commission payments, and effective management of partnership program activities.
• Own the internal order booking process end-to-end, ensuring all booking criteria, required documentation, approvals, and compliance standards are fully met.
• Support end-to-end subscription renewal operations, ensuring timely outreach, structured renewal planning, and pricing alignment with software vendors.
• Partner with Marketing, Finance, and Partner teams to support ‘Lead to Order’ processes and alignment across go-to-market activities, ensuring operational efficiency and compliance.
• Own Salesforce Account and Contact hygiene, including deduplication, enrichment via ZoomInfo, and field standardization

Requirements:

• Bachelor's degree in Business, Sales, or a related field
• Proven experience in sales operations, preferably in a SaaS or cloud services environment
• Strong proficiency in Salesforce - a must
• Experience working in an international setting, with a good understanding of global sales operations

Personal Skills:

• Highly organized and resilient, with strong attention to detail and a quality-focused mindset; able to effectively multitask, prioritize competing demands, and consistently meet deadlines.
• Ability to work independently and manage multiple priorities.   

• Team player with strong commitment to accomplish tasks and goals  
• Proficient in English - verbal and written  

AKT Offers:

• A wide range of benefits and opportunities for career growth   

• Realistic growth opportunities into either technical practices or business consulting environment   

• Flexible working hours   
• Stimulating and collaborative working environment   
• International business environment (offices in the UK, DACH, India, Cyprus, France, North America, Israel, and Czech Republic)